Paradigm Appraisal Service: Using Technology to Improve Your Customer Experience
Here at Paradigm Appraisal Service, we always try to be on the forefront of appraisal technology. We use the best and newest technology available today to bring you high quality, accurate appraisals.
If you asked enough appraisers, most would agree that appraising is more complicated than it used to be. We offer the highest quality appraisals, and cutting corners would compromise everything we stand for. So, we've simply optimized our routine processes to do more in less time. Our continuous efforts to be the best have convinced us that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times and of course, the very best in customer service.
Just look at how Paradigm Appraisal Service makes ordering easier
Years ago, the majority of orders came in via fax and were confirmed with phone calls once we got back to the office. Often, in this scenario, it might of taken far too long to hear back to see if the order could be taken. These days, when orders are entered on this website, we get a text message on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Paradigm Appraisal Service you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Using Technology in the Field
Gathering the data for an appraisal is a demanding process. We spend a lot of our time obtaining the facts on the subject property and the local market data and trends. Once again, technology has stepped in to help Paradigm Appraisal Service.
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using an app written for our phones that even lets us sketch a floorplan right on site. Rather than using that clumsy outdated tape measure, a larger percentage appraisers are beginning to use accurate laser measuring devices that also help measure hard to access areas.
We combine all of these different technologies to ensure that the final report is thorough and accurate, requiring fewer call-backs and revisions. A real money saver for busy appraisal clients.
Here at Paradigm Appraisal Service we make sure you have ample options to receive your report.
At a very minimum, you can expect us to deliver your final report electronically as a PDF. Generally our clients are most comfortable with receiving PDFs attached to their e-mail. It's a lot faster than the old days before e-mail. But, we've even been able to improve on e-mail with how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because it was too big? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client gets a link sent to their email to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the best thing is that the file will be hosted on this site for 90 days. So if anything happens to the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Digital Workfile Technology
It would be much easier if appraisers could complete an assignment, deliver it and never be concerned with seeing that document again. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Paradigm Appraisal Service leverages our embracing of technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the old-fashioned hard copies and only need our computer to recall just what that assignment was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Investing in the right software, services, gadgets and gizmos allows the appraiser to save time without cutting corners and deliver a better product to you, our client.
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